FAQs
Questions? Let’s make things clearer.
Vacation ownership should come with clear choices and useful answers. Find what you need to know about Seasons membership, vacations, benefits, rewards and support.
Membership
Membership questions.
Eligibility, membership options, transfers, usage and terms.
What is Seasons Vacation Club?
Seasons Vacation Club is a vacation ownership club in the Philippines, established in 2011 and operated by One Tagaytay Place Vacation Club, Inc. Eligible members have owned access to accommodations at One Tagaytay Place in Tagaytay City, plus RCI Exchange opportunities, member privileges, Love Seasons partner privileges and Seasons Loyalty Rewards.
How do I become a Seasons member?
Reach out through the Contact page or call our team. A Seasons membership specialist will walk you through the available membership options and how to get started.
Join the Club TodayWhat is included in Seasons membership?
Depending on current member terms, membership includes owned access to accommodations at One Tagaytay Place, Seasons Travel opportunities including the Internal Exchange Program for participating local partner properties, eligible access to RCI Exchange, Seasons Loyalty Rewards (points earned on qualifying stays, dining and membership payments), Love Seasons partner privileges, privileges at Amacena Kitchen and Bar and O Spa, express check-in and check-out, and room-rate savings on published rates.
Vacations
Vacation questions.
Booking, using your home resort, Internal Exchange, RCI Exchange and Seasons Travel.
How do I book my Seasons stay?
Contact Member Services to book your stay at One Tagaytay Place: 0917 801 2368 or 0917 713 1006.
Is the IEP the same as RCI Exchange?
No. The Internal Exchange Program is part of the Seasons Travel Program and provides exchange opportunities within the participating Seasons network. RCI Exchange provides access to participating RCI-affiliated resorts beyond the Seasons network. Each program has its own availability, requirements, fees and applicable terms.
Explore Internal ExchangeAre RCI Exchanges guaranteed?
No. Exchanges depend on availability, member eligibility, applicable fees and RCI’s current terms. Talk to Member Services about what is available for your travel dates.
Explore RCI ExchangeCan I bring guests to my Seasons stay?
Yes. Studio units accommodate up to 2 adults, and family suites accommodate up to 6 guests depending on configuration.
Is One Tagaytay Place pet-friendly?
Yes, select rooms are pet-friendly, subject to availability and applicable property guidelines. All rooms are non-smoking.
Benefits
Benefits questions.
Member privileges, Love Seasons and rewards.
What member benefits do Seasons Vacation Club members get?
Depending on current membership terms, Seasons members may enjoy home-resort privileges, Seasons Travel Program opportunities including the Internal Exchange Program, RCI Exchange opportunities, dining and wellness benefits, member pricing, Seasons Loyalty Rewards and Love Seasons partner privileges. Benefits and eligibility are subject to current terms.
Explore Member BenefitsDo all Love Seasons partners earn Seasons Loyalty Rewards points?
No. Love Seasons includes participating Seasons establishments and partner merchants, but not every Love Seasons transaction qualifies for Seasons Loyalty Rewards points. Points are earned only from designated qualifying transactions under the current loyalty program terms.
Explore Love SeasonsDo Seasons members get discounts at Amacena restaurant?
Seasons Vacation Club members receive dining privileges at Amacena Kitchen and Bar at One Tagaytay Place. Ask Member Services for the current discount details.
How do I redeem my Seasons Loyalty Rewards?
Eligible points can be used as cash toward qualifying purchases, with 1 point equivalent to ₱1, or redeemed for available coupons and discounts through ZAP. Redemption options and requirements may vary by participating establishment and are subject to current program terms.
Explore Loyalty RewardsNeed help?
For booking help, membership questions or account support, Member Services is here through our current approved channels.